Sr Manager IT Manufacturing Liaison
Location: Kennewick, WA
About Lamb Weston
You’ve probably enjoyed our fries without even knowing it! As a leading manufacturer in our industry, and public Fortune 500 company, we inspire and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the world.
A highly innovative global corporation with a start-up mindset, we empower every individual to make a genuine difference. You’ll gain access to hands-on training to fuel your growth and success, explore opportunities for new solutions, and you’ll join a winning team of 10,000+ people all dedicated to raising the bar – together.
If you have a strong drive for results, a desire to help us bring the world together through our fries, and are ready for a fresh challenge, we want to hear from you.
Job Description Summary
The Sr Global IT Manufacturing Liaison is a strategic role responsible for strengthening the partnership between global plant manufacturing operations and the IT Infrastructure & Operations (I&O) organization. This role ensures that the voice of plant leadership is clearly represented in IT decision-making and that IT infrastructure strategies, services, and changes are effectively communicated and adopted across all manufacturing sites. This position plays a key role in aligning operational needs with IT capabilities, driving stability, performance, and innovation in plant technology environments worldwide. Success in this role hinges on the ability to lead and drive change through influence, fostering trust-based relationships.
Job Description
Relationship Management & Communication
Serve as the trusted IT representative to plant managers and their leadership teams.
Build strong, collaborative relationships with manufacturing leaders to understand operational challenges and opportunities.
Translateplant needs intoactionable IT initiatives and ensuretimelyfeedback and updates from IT.
CommunicateIT strategies, roadmaps, and changes in a clear, plant-relevant manner.
Advocate for plant priorities within IT planning and decision-making processes.
Business Alignment & Strategic Partnership
Align IT initiatives with plant goals to support safety, quality, efficiency, and productivity.
Facilitate discussions toidentifyand prioritize technology needs at the plant level.
Support thecollection of requirements and data to feed intobusiness cases for plant-related IT investments.
Identifyopportunities to standardize and scale solutions across multiple plants.
Process Improvement & Project Support
Collaborate with cross-functional teams(applications, OT, Analytics, etc.)to analyze and improve manufacturing processes through technology.
Support the implementation of IT solutionsinthe plants, ensuring minimal disruption and maximum adoption.
Assistin documenting requirements, workflows, and training materials tailored to plant users.
Infrastructure Alignment & Operational Support
Align IT infrastructure services (e.g., network,compute, storage, end-user support, cybersecurity, and site reliability) with the operational requirements of each plant.
Partner with I&O teams to ensure infrastructure solutions are resilient, scalable, and tailored to the unique needs of manufacturing environments.
Support incident response, root cause analysis, and continuous improvement efforts related to plant infrastructure performance and availability.
Change Management & Innovation
Act as a change agent to support digital transformation in manufacturing environments.
Promote awareness of emerging technologies and their potential impact on plant operations.
Help plantsprepare forand adapt to new systems, tools, and processes.
Basic & Preferred Qualifications
Qualifications
Bachelor’s degree in business, Computer Science, or related fieldrequired; MBA preferred. Suitable combination of education and experience.
10 years of experiencein IT, manufacturing operations, or business relationship management.
Experience working in or with manufacturing environments is strongly preferred.
Strong interpersonal and communication skills, with the ability tolead others throughinfluence and build trust across functions.
Proven ability to manage multiple priorities and work effectively in a fast-paced, plant-centric environment.
Familiarity with manufacturing systems (e.g., MES, SCADA, ERP) and IT service delivery models.
Strong analytical, problem-solving, and process mapping skills.
Demonstrated ability to manage multiple initiatives and work under pressure.
Excellent interpersonal, negotiation, and communication skills.
Industry-Competitive Benefits
Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include:
Health Insurance Benefits - Medical, Dental, Vision
Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
Well-being programs including companywide events and a wellness incentive program
Paid Time Off
Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
Family-Friendly Employee events
Employee Assistance Program services – mental health and other concierge type services
Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.
Job Requisition ID: Req-259191
Time Type: Full time
The anticipated close date is a good faith estimate for when this job will be closed. Some jobs may be unposted or filled earlier or later than the Anticipated Close Date depending on interview processes and business needs. Anticipated Close Date: 01/12/2026
In compliance with applicable state and local laws, Lamb Weston has opted to include a reasonable estimate of the compensation for this role. This compensation is specific to this position and takes into account a number of variables. Actual compensation may be higher or lower in the range posted based on various factors, including, but not limited to, job duties, experience and expertise. A candidate’s work location could also impact the actual compensation being outside of the range to reflect local cost of labor. A reasonable annual estimate of the range for this role based on the variables previously mentioned is: $142,910.00 - $214,360.00
Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law
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